Goods & Services
Making a purchase? Follow our straight-talking advice.
Consumer Issues
Need some clear consumer info? Try these links.
Your Rights
Is a company selling you short? Find out how the law protects you.
Our regionally based advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.
Making a purchase? Follow our straight-talking advice.
Need some clear consumer info? Try these links.
Is a company selling you short? Find out how the law protects you.

If you have only had a mobile phone a few weeks or haven't had a reasonable opportunity to check it, you are probably entitled to a refund for a fault or poor description, or alternatively you may request a replacement