Goods & Services
Making a purchase? Follow our straight-talking advice.
Consumer Issues
Need some clear consumer info? Try these links.
Your Rights
Is a company selling you short? Find out how the law protects you.
Welcome: Consumer Direct provides clear, practical, consumer advice.
Our regionally based advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.
For doorstep sellers, there is a code of practice called the Direct Selling Association. Members offer you a 14 day cooling off period so check if they are a member.