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Welcome: Consumer Direct provides clear, practical, consumer advice.

Our regionally based advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.

Need advice on returning faulty goods"

Start with our Step-By-Step Guide

Do you have issues with your used car?

Did you know

If you have only had a mobile phone a few weeks or haven't had a reasonable opportunity to check it, you are probably entitled to a refund for a fault or poor description, or alternatively you may request a replacement

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