Skip to content

Overview

Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services.

Want to know more about Consumer Direct? Use this section to find out:

Or contact us by telephone or email if you want to ask a question.

 

Did you know

If you purchase a pair of shoes from a shop and later decide you do not like them, the seller is not obliged to offer you a refund.

More Information >