Letter before action
Use the following template letter to write to send to the trader if they have failed to respond to your previous letters.
This template is to be used for guidance and may not suit your specific situation. If you require more detailed advice & guidance, please call Consumer Direct on 08454040506
Download this letter as a Word document
Personal name/Address details
Date…….
Owner / Manager's name (or The Manager)
Retailer’s name
Retailer’s address
Retailer’s postcode
Dear [owner/manager’s name or Sir/Madam]
Final Notice before Legal Action
I enclose a copy of the letter I wrote to you on [insert date of letter (s)]
I have given you a reasonable opportunity to resolve my complaint. You have failed to do so.
I have now been left with no alternative but to seek legal redress through the courts. Unless this matter is satisfactorily resolved within the next 14 days I will instigate legal proceedings without further notice. The cost of this action will be added to my claim.
Yours sincerely/ Yours faithfully
[Name]
