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Property

Tips for consumers when buying and selling a home

For both buyer and seller

  • Take responsibility for informing yourself about what the home buying / selling process involves;
  • shop around to find the advice and services most appropriate to your needs;
  • keep yourself informed through the process. If you wish, you can ask the agent for direct contact with the individual on the other side of the transaction; and
  • know your rights. There are redress schemes, covering some of the professionals you will deal with, and you can complain to them if you have a problem.


For the seller

  • There are alternative ways of selling a house. You may find that using an online estate agent, selling at auction, or selling privately better meets your needs better; 
     don’t be shy to negotiate on fees and service levels;
  •  consider providing information about the condition of your property. This might be a good way to signal that your house is in good condition or that you are being honest about any problems with your home;
  •  consider asking potential buyers to provide evidence of finance before accepting any offer; and
  •  you can help speed up the conveyancing process by getting information together early.


For the buyer

  • The estate agent acts for the seller and not for you – remember this during any negotiations;
  •  get your finances in order before making offers. You can strengthen your hand in negotiations if you can provide evidence of your ability to finance the purchase; and
  •  the mortgage valuation is for the lender’s benefit and is not a full survey of property condition. Consider paying for your own survey.  

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Did you know

If you buy something costing more than £35 from a seller who calls to your home, you have seven days in which to cancel your order.

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