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Welcome: Consumer Direct provides clear, practical, consumer advice.

Our regionally based advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.

 

Every time you buy goods, whether you’re at the shops, at home or online, you are protected. That’s because as a consumer you have rights. But do you know what those rights are?

Take our quiz and test your knowledge

Enter our quiz to test your knowledge, and for the chance to win £150 of shopping vouchers!

Before you enter, here’s a handy hint – check out the Know Your Rights page to find out what your rights are and how you are protected.

 

Did you know

Businesses displaying the OFT Approved code logo will offer you better terms and conditions than the law requires.

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